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Terms & Conditions

Welcome to our website http://localhost/wordpress is the internet portal used and operated by Watchful Eye Healthtech Pvt. Ltd. under the provision of companies act 2013.

The terms and conditions set out here (the “Conditions”) apply to the use of the Site, including the use of information services offered on the website by any person accessing the Site (the “User”).

In accessing, viewing, storing, transmitting, or caching this website or any of its services, functions, materials or contents, the User shall be deemed to have agreed to all the Conditions and notices displayed on this website as amended from time to time. Further, the User agrees to be bound by these Conditions and is therefore requested to carefully read this section before proceeding. If the User does not accept these Conditions, the User must refrain from using the website.

The Company reserves the right to change these “conditions” from time to time. By continuing to use the website after changes are posted the user agrees to be legally bound by such modified Conditions as updated and/or amended.

Definitions

The terms “Company”, and “our” refer to the Watchful Eye Healthtech Pvt. Ltd..

The terms “you” and “your” refer to the user of the http://localhost/wordpress

The term “Services” refers to any services offered by http://localhost/wordpress

The term “Caregiver” refers to contractor of Watchful Eye Healthtech Pvt. Ltd..

The term “Conditions” refers to this Terms and Conditions.

1.About Watchful Eye Healthtech Pvt. Ltd.

Watchful provides Health and Homecare services through contractor (Like Caregiver @ Home, Dementia Care @ Home, [email protected] Home, Nurse @ Home….etc ) for you or any another person. Watchful Eye Healthtech Pvt. Ltd. does background and experience verification of this contractors via independent background verification. The Service is provided by this contractor only and not by Watchful Eye Healthtech Pvt. Ltd..

2.Customer Agreement

You on behalf of Person(s) needs our services request Watchful Eye Healthtech Pvt. Ltd. to provide Service at home or any other location agreed with Watchful Eye Healthtech Pvt. Ltd.. You agree that the Service is advised by a legal medical practitioner and you undertake the responsibility of Service and risks involved. Watchful Eye Healthtech Pvt. Ltd. will ensure high quality of Service but will not be responsible for any Service error including criminal activity by Caregivers. You understand and agree that the Service offered by Watchful Eye Healthtech Pvt. Ltd. directly or through Caregivers (Contractor) of Watchful Eye Healthtech Pvt. Ltd. has a risk of failure and/or adverse effects resulting in possible mortality or permanent disability. You understand and agree that Watchful Eye Healthtech Pvt. Ltd. does not guarantee any recovery or outcome from the Service offered. You agree to provide safe environment for Caregivers to discharge their duty and you will ensure that they are not harassed, abused or troubled in any way physically or emotionally. You authorize Watchful Eye Healthtech Pvt. Ltd. to collect Patient’s data and use/share the same with others (without revealing Patient’s identity). Watchful Eye Healthtech Pvt. Ltd. will not be responsible for misuse of Patient’s data by Caregivers. You will make payments to Watchful Eye Healthtech Pvt. Ltd. as per the terms agreed and will not link it with outcome of the Service.

3.Scheduling Appointments

Appointments for Service with Watchful Eye Healthtech Pvt. Ltd. can be scheduled through the Watchful Eye Healthtech Pvt. Ltd. website or Mobile app or by calling (Mobile number/Toll free number). Your request for Service is only accepted when you receive a booking confirmation from Watchful Eye Healthtech Pvt. Ltd..

4.Caregiver Selection

Watchful Eye Healthtech Pvt. Ltd. has a Team of Caregivers to choose from to provide the Service. Watchful Eye Healthtech Pvt. Ltd. will ensure that the Caregiver assigned is as per your preference but this may not be possible all the time. Watchful Eye Healthtech Pvt. Ltd. reserves the right to assign any Caregiver as it deems fit for your service. Watchful Eye Healthtech Pvt. Ltd. does not guarantee that same Caregiver is assigned on all days. Watchful Eye Healthtech Pvt. Ltd. can assign any Caregiver on any day as it deems fit without prior notice.

5.Payment Terms

The payment can only be made via Cash, Online Banking, Payment gateway or Cheque drawn in favor of Watchful Eye Healthtech Pvt. Ltd.. You agree to make payment as soon as the demand is raised. Watchful Eye Healthtech Pvt. Ltd. reserves the right to cancel an ongoing or future appointment if payments are not made on time.

6.Copy right

All the copy right used in the websites by the Watchful Eye Healthtech Pvt. Ltd., Contractors or any third party shall remain the property of Watchful Eye Healthtech Pvt. Ltd., Contractor or any other third party as the case may be. You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any materials or enforce limitations on use of the Website or the materials therein. The Service is protected to the maximum extent permitted by Copyright laws. Content displayed on or through the Services is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws. The materials on the Websites or otherwise may not be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means.

7.Indemnification

The User agrees to indemnify, defend and hold the Company and its subsidiaries, affiliates, officers, directors, agents and employees harmless from any claim or demand, made by any third party due to or arising out of your breach of these Conditions or the documents it incorporates by reference or the User’s violation of any law or the rights of a third party. The Company’s failure to act with respect to a breach by the User or others does not waive its right to act with respect to subsequent or similar breaches.

8.Limitation of Liability

In no event shall Watchful Eye Healthtech Pvt. Ltd. be liable for any special, incidental, indirect or consequential damages of any kind in connection with these terms of use, even if user has been informed in advance of the possibility of such damages. In no event shall the total aggregate liability of Watchful Eye Healthtech Pvt. Ltd. to a user or professional for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from this agreement or a user’s use of the website or the services exceed, in the aggregate INR 1000/- (Rupees One Thousand Only).

9.Service Termination

Watchful Eye Healthtech Pvt. Ltd. may immediately terminate the Service at any time for any reason, through email/SMS communication on registered email address.

10.Refund Policy

In case of service is cancelled by Watchful Eye Healthtech Pvt. Ltd. or Customer then refund will be processed in next fifteen working days.

11.Jurisdiction

These terms shall be governed by and interpreted in accordance with the laws of India and the User agrees to submit to the exclusive jurisdiction of the courts of New Delhi.